Last updated: April 2026
Harrow Vale ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African data protection legislation.
We collect information you voluntarily provide to us, including but not limited to:
We also collect non-personal information automatically, including browser type, IP address, pages visited, and time spent on our website through Google Analytics and similar tracking technologies.
We use the information we collect for the following purposes:
Under POPIA, we process your personal information on the following legal bases: (a) your explicit consent, (b) necessity to enter into or perform a contract with you, (c) compliance with legal obligations, (d) protection of your vital interests or those of another person, and (e) pursuit of our legitimate interests, provided these do not unreasonably prejudice you.
We do not sell, trade, or transfer your personally identifiable information to outside parties without your consent, except as required by law or to service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
We may disclose information when required by law, court order, or government request, or to protect our legal rights and safety.
We implement appropriate technical, physical, and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Contact information related to completed projects is retained for seven years for accounting and legal compliance purposes.
Under POPIA, you have the right to:
To exercise any of these rights, please contact us using the information provided in the Contact section below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this policy. Your continued use of our website following the posting of revised Privacy Policy means you accept and agree to the changes.
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:
Harrow Vale
Email: harrowvale2026@outlook.com
We will respond to your inquiries within 20 business days in compliance with POPIA requirements.
If you believe your rights under POPIA have been violated and we have not resolved your concerns, you may lodge a complaint with the Information Regulator of the Republic of South Africa:
Information Regulator of South Africa
Email: complaints.ir@justice.gov.za
Website: www.inforegulator.org.za